Children up to four (4) years old stay free of charge, if sharing with parents. For children between 5 and 11 years old, sharing with an adult, an additional charge of $50 USD on top of the room rate will be levied. This rate is only applicable for children up to and Including 12 Years of age, thereafter a charge of 50% of the room rate will apply.
Deposits & Payments Policy
All reservations should be made in writing to the hotel’s reservations office.
Please note that ALL reservations are kept as provisional/non-guaranteed until a FULL Deposit, credit card guarantee or company e-mail is received.
All Individual reservations can be confirmed/guaranteed by providing credit card details or direct deposit of 100% of the accommodation value.
All company reservations must be confirmed in writing on e-mail to the hotel’s reservations office.
Please note that the hotel has a 6pm release policy on ALL provisional/non-guaranteed reservations.
Cancellation and ‘No Show’ Policy
Reservations that are cancelled, reduced in length of stay or reduced in numbers (Hereinafter Collectively Called a “Cancelation”) are subject to a “Cancellation” or “No Show” fee, at the discretion of the hotel under the following terms:
31 – 14 Days prior to arrival 10% of the total original deposit will be forfeited as the cancellation fee
13 – 8 Days prior to arrival 25% of the total original deposit will be forfeited as the cancellation fee.
7 – 3 Days prior to arrival 50% of the total original deposit will be forfeited as the cancellation fee.
48 hours or less prior to arrival 100% of the total original deposit will be forfeited as the cancellation fee.
In ALL cases, notification of cancellation will only be accepted if received in writing at the hotel’s reservation office
Payment & Government Taxes
Either by cash, cheque or direct deposit, all cheques are to be made payable to “No. 5 Boutique Hotel Ltd”. Guests can also settle their bills by Visa or MasterCard.
Should the Government increase taxes or institute new taxes, the hotel reserves the right to transfer these Increases to the corporate company, institution or individual in this agreement accordingly.