Room Categories
Luxury Twins (5)
These rooms are on the ground level, all are air conditioned and have an en-suite bathroom with a shower. All rooms have Wi-Fi internet access, a guest safe, flat screen television, direct dial telephone, filter coffee making facility and mosquito nets over the beds.
Luxury Doubles (5)
These rooms are on the second floor, all are air conditioned and have an en-suite bathroom with a shower. All rooms have Wi-Fi internet access, a guest safe, flat screen television, direct dial telephone, filter coffee making facility and mosquito nets over the beds.
Luxury Apartments (5)
These Rooms are all air conditioned and are spread over two floors. The ground floor has a sitting room with an open plan kitchenette. The bedroom is upstairs with a small outside sitting area overlooking the garden and pool and has an en-Suite bathroom with a shower. All rooms have Wi-Fi internet access, a guest safe, flat screen television, direct dial telephone, filter coffee making facility and mosquito nets over the beds
Child Policy
Children up to four (4) years old stay free of charge, if sharing with parents. For children between 5 and 11 years old, sharing with an adult, an additional charge of $50 USD on top of the room rate will be levied. This rate is only applicable for children up to and Including 12 Years of age, thereafter a charge of 50% of the room rate will apply.
Deposits & Payments Policy
All reservations should be made in writing to the hotel’s reservations office.
Please note that ALL reservations are kept as provisional/non-guaranteed until a 30% Deposit or credit card guarantee is received.
All Individual reservations can be confirmed/guaranteed by providing credit card details or direct deposit of 100% of the accommodation value.
All company reservations must be confirmed in writing on e-mail to the hotel’s reservations office.
Check in time is 2pm and check out time is 10am unless otherwise agreed with the hotel.
Please note that the hotel has a 6pm release policy on ALL provisional/non-guaranteed reservations.
Cancellation and ‘No Show’ Policy
Reservations that are cancelled, reduced in length of stay or reduced in numbers (Hereinafter Collectively Called a “Cancelation”) are subject to a “Cancellation” or “No Show” fee, at the discretion of the hotel under the following terms:
42 + Days prior to client arrival date 20% of the total amount will be forfeited as the cancellation fee
41 – 30 Days prior to client arrival date 40% of the total amount will be forfeited as the cancellation fee
29 – 15 Days prior to client arrival date 65% of the total amount will be forfeited as the cancellation fee.
Less than 14 days prior to arrival 100% of the total amount will be forfeited as the cancellation fee.
In ALL cases, notification of cancellation will only be accepted if received in writing at the hotel’s reservation office
Payment
Either by cash, cheque or direct deposit, all cheques are to be made payable to “No. 5 Boutique Hotel Ltd”. Guests can also settle their bills by Visa, AMEX or MasterCard.
Government Taxes
Should the Government increase taxes or institute new taxes, the hotel reserves the right to transfer these Increases to the corporate company, institution or individual in this agreement accordingly.”